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Frequently Asked Questions

Common questions

Yes. Our educational lessons will give you the basic understanding and tools you need to address your overarching challenges and our Wellness Pros can help you to personally apply those tools to your specific problem and situation.

Absolutely. We provide the guidance (and the guides!), but the journey is all yours.

The short answer is yes. The slightly longer answer is that your Wellness Pro should be someone who does more than agree with you. They should help you challenge your beliefs so that you can break patterns, create new habits, and grow as a person. That won’t always be easy, but it should feel safe and supported.

If you’re committed to doing the work, we’re committed to helping you. Group sessions, 1:1 meetings with your Wellness Pro, chatting features, and coursework are designed for your challenges. You can expect to enjoy a natural progression from day one to doing better.

It may surprise you, but we don’t solve any problems. You do. What we give you is a toolbox full of tools, tactics, and techniques to help you navigate your challenges well beyond when you say goodbye to your Wellness Pro.

General questions

Overt is a better, more affordable therapy option that uses e-learning, groupwork, and unlimited access to chat. We deliver an unparalleled and simplified experience with proven outcomes, all at a lower cost than other therapy options. Our licensed Wellness Pros assist you by using an effective, low-cost model that is founded on a natural and connection-based approach. Our short-term solutions are focused on developing wellness which addresses root causes, leading to long-term independence. 

Overt is thoughtfully designed for people seeking a natural and connection-based experience that focuses on developing long-term skills and behaviors through a simplified, immersive, effective, and affordable model. We provide online courses and online journeys focused on developing emotional, spiritual, and relational wellness. Our current emotional offering is focused on anxiety, depression, and emotional resilience with future plans to support people seeking help with: 

  • Relational Wellness: Intimate Relationships, Interpersonal Relationships, and Parenting
  • Spiritual Wellness: Identity and Direction

Group Journey

· JOIN: Fill out a quick form

· SCHEDULE: Schedule your first session

· LOGIN: Login to our easy-to-use app

· LEARN: Complete course work 1

· ATTEND: Attend group session 1

· CHAT: Engage with your wellness pro over chat as needed

· IMPROVE: Complete course work and sessions 2-6

· CONTINUE: Love your experience? Level up with additional sessions

 

Individual Journey

· JOIN: Fill out a quick form

· SCHEDULE: Schedule your first session

· LOGIN: Login to our easy-to-use app

· LEARN: Complete course work 1

· ATTEND: Attend individual session 1

· CHAT: Engage with your wellness pro over chat as needed

· IMPROVE: Complete course work and sessions 2-6

· CONTINUE: Love your experience? Level up with additional sessions

 

Chat Journey

· JOIN: Fill out a quick form

· SCHEDULE: Schedule your first chat session

· LOGIN: Login to our easy-to-use app

· LEARN: Complete course work 1

· ATTEND: Attend chat session 1

· CHAT: Engage with your wellness pro over chat as needed

· IMPROVE: Complete course work and sessions 2-6

· CONTINUE: Love your experience? Level up with additional chat sessions

 

Self-Guided Journey

· JOIN: Fill out a quick form

· LOGIN: Login to our easy-to-use app

· LEARN: Complete course work 1-6

· CONTINUE: Love your experience? Level up with additional self-guided journeys or sign up for professional-led sessions

Overt’s purpose is to restore & develop wellness through natural and connection-based products and services, one person at a time, so that together we will actualize our highest potential.

Overt is currently focused on our mission to bring simple, effective, affordable, and technology supported therapy to those who need it.

Our self-guided journeys are available everywhere and can be purchased regardless of where you live. Due to state and federal licensing requirements, we are focused on scaling Overt within the United States. Our chat, group, and individual therapy journeys are currently available in the following states: Utah 

You should contact one of the following free resources for immediate assistance:

  • National Suicide Prevention Hotline: Call: 988
  • Crisis Text Line: Text “Home” to 741741

Or see additional national and local crisis support resources.

We are here for you! You can contact us at any time, and we will get back to you within 24 hours during work business hours.

  • For information about Overt, you can contact us at:
  • For therapy assistance, once you complete your purchase you will be paired with your assigned Wellness Pro and will have immediate access to chat with your Wellness Pro. Your needs are very important to us, and your Wellness Pro will respond to your chats with urgency within regular business hours and according to our chat policy.

If you would like to give us feedback, we would be honored to hear from you!

We have created an easy-to-use web app that can be used on your phone, tablet, and computer. You can access the app in your browser at app.myovert.com or by downloading the app from the Google Play Store, Apple App Store, or the Microsoft App Store.

Group Sessions

Due to the interdependent nature of closed groups and the associated effectiveness, unfortunately, for these reasons, there is not an effective way to recreate or substitute a missed session. You cannot reschedule a group session. We encourage you when booking to ensure you are able to make each session as shown during the scheduling process and review your selection during the checkout process.

There may be times due to illness, acts of God, etc. that your Wellness Pro is required to reschedule a group session; in the event a reschedule must take place, your Wellness Pro or a company representative will reach out and find a time that works for all group members.

Individual Sessions

Please remember to reschedule individual sessions 48 hours in advance. You will be responsible for the session cost if rescheduling is less than 48 hours.

There may be times due to illness, acts of God, etc. that your Wellness Pro is required to reschedule an individual session; in the event a reschedule must take place, your Wellness Pro or a company representative will reach out and find a time that works for you.

Chat Sessions

Chat sessions can be scheduled each week for specific 30-minute sessions. You will be able to chat with your Wellness Pro in real time during these sessions. Other chat will be asynchronous with your Wellness Pro. Your Wellness Pro will not respond immediately; however, they will attempt to message you within 24 hours on standard business days and standard business hours.

If a true emergency situation arises, please call 911 or any local emergency room. If you need to contact your Wellness Pro between sessions, please use the chat feature within the Overt app.

Medication

While medication can be effective, Overt is focused on creating change through natural and connection-based methods which are shown to lead to long-term independence and increased long-term outcomes.

*Before deciding to stop using medication, we recommend consulting with the doctor who has prescribed your medication.

Yes, in fact, Overt is exclusively focused on providing natural and connection-based solutions. You are in the right place!

*Before deciding to stop using medication, we recommend consulting with the doctor who has prescribed your medication.

Yes, these medications are safe, but some medications can lead to long-term dependence. Overt’s focus is centered on natural and connection-based methods and solutions, which you will learn more about during your sessions.

*Before deciding to stop using medication, we recommend consulting with the doctor who has prescribed your medication.

Our care team

Before payment, you will have access to schedule your sessions based on your schedule and needs and our current availability. Please select a service and you will be presented with our current availability.

Yes, our Wellness Pros are licensed, trained, and ready to help. If for some reason a Wellness Pro recommends an alternative solution than we currently offer, we will cancel your account and offer a prorated refund. 

Yes, all of our Wellness Pros are licensed, insured, trained, and experienced therapists, counselors, and psychologists.

Group Sessions

You will meet with your group and Wellness Pro once per week for 90 minutes. You will have access to unlimited chat with your Wellness Pro at any time between sessions and your Wellness Pro will respond during normal working hours.

Individual Sessions

You will schedule these individual sessions on a frequency and cadence that works for you. You will also have access to unlimited chat with your Wellness Pro at any time between sessions and your Wellness Pro will respond during normal working hours.

Meet our Wellness Pros HERE

There are many different reasons why someone may be considering therapy. Therapy is extremely useful in helping manage, treat and reduce symptoms of emotional, relational, and spiritual wellness challenges. Therapy is also useful in being preventative, gaining skills to improve your life and gaining more insight into yourself and your behaviors. If you are motivated to implement the tools that you have learned in therapy and are wanting to make changes in your life, therapy is right for you.

Overt Wellness Pros employ aspects of EMDR, CBT, DBT, CPT, ACT, EFT, Behavioral Therapy, and Strength-Based Techniques. Additionally, a wide variety of tools (e.g. journaling, habit tracking), exercises (e.g. deep breathing, cognitive reframing), and techniques are used in both self-guided lessons and therapy.  

Overt currently employs licensed CMHC, PsyD, and LCSW, LMFT credentialed professionals and continues to bring on new Wellness Pros with a variety of credentials and who use a variety of techniques to better serve the needs of our customers. 

Account and payments

We can provide documentation that you can use to request a reimbursement from your insurance company. It is possible that your insurance company may choose to not reimburse you for certain services. Check with your insurance company on what they will and will not reimburse for.

The cost is dependent on the journey you choose and can be paid all at once , over 4 easy payments, or you can choose a financing option powered by PayPal. Pricing:

  • Self-Guided Journey: $17 per week for 6 weeks
  • Chat Journey
  • $45 per week for 6 weeks
  • Group Journey: $75 per week for 6 weeks
  • Individual Journey: $165 per week for six weeks
  • Individual Sessions: $150 per session

To see a simple comparison of our most popular Journeys, click here.

Since we are approved through our card processor to accept HSA/FSA cards, you simply use your HSA or FSA card when entering in your card information during the sign-up process.

If you have problems with it processing, you can contact your card provider and have them approve Overt as an approved merchant.

Yes, the cancellation policy is determined by the product & service you purchase. See our specific policies below:

  • Self-Guided Journey: 14 days post purchase or up to completion of 2nd lesson.
  • Chat, Group, Individual: 1 week prior to first scheduled session start.

Five percent of our annual profits goes to helping someone have access to emotional, relational, and spiritual programs through Overt, Inc.

My Overt

Will you be residing in one of the following states while attending your therapy sessions?

UTAH

Select your challenge to begin your Journey.

Emotional Wellness

Accordion Content
Learn the causes of anxiety, including insights into your biological and environmental contributors. Our Wellness Pros will teach you multiple techniques, exercises, and practices to incorporate into your daily life that not only help manage symptoms of anxiety but can increase your emotional wellness.

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Learn what happens in your mind and body when you experience a lack of motivation or connection, mood swings, and depression. Our Wellness Pros will guide you through proven techniques to help decrease your symptoms and improve your emotional wellness.

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Learn how emotional wellness and resilience contribute to your mental and physical well-being. Our Wellness Pros will teach you the skills, tools, and exercises to help develop your mental strength and improve your emotional health.

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Relational Wellness

Accordion Content
Learn how to build connection and intimacy in your relationship. Our Wellness Pros will help you explore common relationship difficulties and gain the skills to help you navigate them, strengthen your relationship, and be proactive in maintaining a healthy relationship. You will also receive exercises and tools to help you succeed long-term.

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Learn how to build lasting relationships. Our Wellness Pros will help you learn the skills to strengthen and successfully navigate your close personal relationships. You will also receive exercises and tools to help you succeed.

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Learn how to become an effective parent while developing closeness with your child. You’ll learn about your child’s development and explore common parenting challenges. And our Wellness Pros will help you gain new skills, tools, and exercises to expand your successful parenting toolbox.

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Spiritual Wellness

Accordion Content
Learn who you are and find the uniqueness that is you. With the help of our Wellness Pros, you’ll learn more about yourself and what makes you— you. You’ll explore the characteristics, qualities, beliefs, values, and experiences that define and distinguish you. You’ll also receive exercises and tools to help you thrive on your identity journey.

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Learn how to set a meaningful direction for your life. Our Wellness Pros will support you as you clarify your beliefs, life mission, and goals. You’ll gain skills to help you build effective habits and make actionable steps towards the life you want to live.

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Learn how to show up everyday committed to your identity and direction. Our Wellness Pros will support you as you face normal setbacks and roadblocks. You’ll gain skills to help you build effective habits and make actionable steps towards the life you want to live.

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Still unsure? Try a Journey for free.

Based on what you told us, we do not currently provide chat, group, or individual therapy sessions in your area due to licensing requirements.

GOOd news!
Our Workshops are available to everyone.

Would you like to schedule a workshop instead?

Choose your FREE trial.

After your free trial, choose to continue with self-guided, chat, individual, or group therapy.

SELF-GUIDED

$ 0 no credit card required
  • 7-day Access to Content Library:

    - 6 courses
    - 36 lessons
    - Activities
    - Exercises
  • Unlimited Access to Personal Growth Tools:

    - Assessments
    - Habit tracking
    - Journaling
    - Goal setting
    - Task management
    - Personality discovery

CHAT

$ 0 no credit card required
  • 1 Free 30-min Live Chat Session
  • 7-day Therapist Chat Support
  • 7-day Access to Content Library:

    - 6 courses
    - 36 lessons
    - Activities
    - Exercises
  • Unlimited Access to Personal Growth Tools:

    - Assessments
    - Habit tracking
    - Journaling
    - Goal setting
    - Task management
    - Personality discovery

GROUP TRIAL

Most Effective
$ 0 no credit card required
  • One 60-min Emotional Wellness Online Group Therapy Session
  • In-app Therapist Chat Trial
  • Calm: Finding Peace in the Present (Lesson, Acitvities, and Coursework)
  • Personal Growth Tools & Assessments

Access is as simple as 1, 2, 3

JOIN

Create an Overt account for secure app access. (name & email)

SCHEDULE

Pick your free session, Wellness Pro, & date and time.

ATTEND

Login to the app, use our free tools, chat, and attend your free session.

I don’t want a free trial and I am ready to purchase.